Benefits Support Service

Benefits Support Service

We know living with IBD can be challenging physically and mentally.

It’s also challenging financially, and we know that applying for Benefits can be a pretty overwhelming situation for a lot of people in our community.

Our Benefits Support Service is here to help!

What will happen once I apply?

You will be contacted by our Benefits Advisor either by text or telephone to arrange a suitable time to deal speak with you about your query.

You’ll then be contacted at the agreed time and your query dealt with. Further support can also be given by email if needed.

What can we help with?

  • Disability Living Allowance (DLA)
  • Personal Independance Payment (PIP)
  • Appeals
  • Guidance in form completion
  • Guidance re: important ‘additional information’

What can’t we help with?

We cannot tell you what to write on the form, we can only guide you.
The information we provide is advice only, we are not able to take responsibility for declined applications or appeals after using this service.

Eligibility criteria

  • Diagnosed with IBD
  • Eligible for benefits as described by DWP

Get started, request a callback

Disclaimer – the advice given in this service is applicable to DLA & PIP processes in Scotland only 

Meet Kerel

She’s been a registered nurse for almost 20 years and has worked in many areas of nursing – medical, surgical and theatres.

Most recently (and good news for us!) she’s been working as a PIP Disability Advisor so has lots of experience dealing with Disability Living Allowance (DLA) and Personal Independance Payment (PIP)

More importantly, she’s mum to her lovely daughter who has Crohn’s. She’s also an active member of our IBD Community, attending most of our Family Days and connecting with other families who are in a similar situation.

Having lived experience and dealing with Benefits personally and professionally, makes Kerel a perfect fit for our new service! She’ll offer confidential advice and guidance, professionally and sensitively  💜